Below is a definition of GREAT SERVICE that can be introduced in your organization to begin the culture of caring.
G – Guests first! Give maximum effort 100% of the time.
R – Respect guests and co-workers alike.
E – Esteem. Always be motivated and carry yourself with pride.
A – Ask for help when needed and give help when asked.
T – Thanks everyone. Always show gratitude.
S – SMILE! It will make someone’s day.
E – Everyone works as a TEAM (Together Everyone Accomplishes More).
R – Respond to verbal and non-verbal cues.
V – Value every guest and associate.
I – Initiative. Be proactive versus reactive in anticipating needs, resolving challenges, removing barriers.
C – Caring for your job, your guests and your co-workers.
E – Experience. Create a rewarding experience with every interaction.